Delete User Instructions


How to Delete Your PlataTime Account

If you wish to delete your account and all associated data, please follow these steps:

  • Send an email to: asistencia@conplata.com with the subject "Delete account".

  • Include your name and phone number linked to your account.

Data that will be deleted:

  • Personal information (name, phone, address, etc.)

  • App activity history

  • Account settings

Data that will be retained:

  • Records necessary to comply with legal obligations (maximum 60 months)

Estimated deletion time: 30 days from request.